Return Policy
If you feel the need to return a
product, please feel free to call for assistance. We can help take care
of your issues. If there is a functional problem with a product, we can
usually fix or replace the item.
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§ Returns may be
authorized for up to 30 days after receipt or within 30 days of when they are
given as a gift.
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§ Return
Authorization number must be issued and shipping directions given before
returning a product. Products returned without prior approval will not
be credited.
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§ Merchandise must be
returned complete, in "as new" condition, with all manuals and
instructions and in original packaging.
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§ Customer is
responsible for freight charges both ways. This includes delivery
charges to the customer on items sold as "Includes Delivery
Charges" or "Delivered Price" or "Free
Delivery"
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§ On some custom or
special order items, there may be additional restocking fees. You will
be notified of this at the time of your order if it is applicable.
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§ If you have any
doubts or questions about suitability of a product, please call 716-785-3714 and ask for assistance
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